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Website Evaluation Survey


We are always looking for ways to improve our efforts and evaluate our current business practices , we would appreciate getting your feedback on how we are doing. Please take just a few minutes to complete this questionnaire. Consider each question in relation to how you view the organisation, in general. Then mark the circle that best represents your opinion.

How did you learn of our site?
I am a customer
 or
Referred by a client /friend
Print Advert
 or
Link from another site
Search engine
  
Print advert
Other(please state)
    
         
What was the main raison for visiting our site?
Getting information on products/services
 or
Comparing prices
Obtaining information on the company
 or
Accessing technical support
Seeking employment
  
Getting contact information
Other(please state)
    

Which elements are most important to you when visiting a site and how we performed on each of them:
Importance     
  
Satisfaction
Not at all Important
Important
Extremely Important
   Poor
Good
Excellent
Ease of navigation
Visual appeal
Quality of information
Quantity of information
Download speed
Service ordering process
Online support
                             
Overall, how satisfied were you with your visit?
Extremely Dissatisfied
<<<
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>>>
Extremely Satisfied
         
How likely are you to return to this site again?
Not At All Likely
<<<
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>>>
Very Likely
         
Please tell us how we can improve our site:
 
Optional:
Your Name: Company Name: Title/Position:
     
 
Thank you for your time in answering this questionnaire !!

 



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